The Center for Health Equity & Community Wellness (CHECW), CHECW's work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors to improve health and well-being of New Yorkers. The Bureau of Equitable Health Systems (BEHS) is the healthcare bureau of DOHMH. Our mission is to apply policy, evidence, and practical expertise to improve equity in health care delivery at the individual, organizational, and systems levels. We do this by engaging primary care providers and other healthcare organizations to implement evidence-based strategies; leveraging information to support planning and technical assistance for providers and payers; advancing policy to close the racial equity gap for priority health outcomes; and surfacing opportunities where health care can influence and connect consumers to social support and addressing the whole person, beyond physical ailments. The Bureau of Equitable Health Systems seeks to hire a Director, Care Transformation to lead system-wide care transformation and interoperability efforts with a focus on optimizing health information exchange and care coordination across clinical sites. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Program Administration and Operations: · Plan, develop, and administer public health programs, including Data Collection for Equity, Patient Centered Medical Home (PCMH), Health IT and data interoperability, advancing Health-Related Social Needs, and emergency preparedness. · Oversee the establishment, implementation, and monitoring of new programs, ensuring alignment with public health goals. · Administer contracts, allocate funds, and ensure compliance with program deliverables. · Evaluate program performance, identifying successes, barriers, and areas for improvement. Planning and Evaluation: · Develop systems to track and analyze demographics, trends, and external activities with large primary care practices. · Lead strategic discussions and contribute to the development of new programs and funding applications. · Collaborate with interagency stakeholders to align efforts in engaging healthcare delivery sites. · Partner with the Evaluation team to assess program impact and effectiveness, disseminating findings through reports and presentations. Supervision, Training, and Knowledge Sharing: · Provide administrative supervision to professional, clerical, and support staff, ensuring high quality service delivery. · Mentor and coach team members, fostering professional development and ensuring activities meet defined goals. · Collaborate with NYC REACH directors to implement consistent training plans for field teams, ensuring subject ma ter expertise and skills remain current. Partnership Development: · Build and strengthen partnerships with large primary care practices, including Federally Qualified Health Centers (FQHCs), Look-Alikes, multi-site practices, and hospital-a filiated ambulatory centers. · Lead engagement with data interoperability organizations, including Health Information Exchanges, to advance health information exchange goals. · Collaborate with other DOHMH stakeholders to align efforts in engaging healthcare delivery sites. PREFERRED SKILLS: A baccalaureate degree from an accredited college and five years of full-time professional experience in a health services setting (e.g., laboratory, hospital, patient care facility, public health, environmental health, or mental hygiene program), including at least 18 months in a managerial capacity. Managerial experience must demonstrate the ability to perform complex program management, resource allocation, and independent decision making Demonstrated experience supporting Patient-Centered Medical Home (PCMH) transformation, recognition, or renewal activities. Experience serving as a practice facilitator, quality improvement advisor, technical assistance provider, or program manager supporting primary care practices. Knowledge of NCQA Patient-Centered Medical Home standards, quality measurement, clinical workflow redesign, care coordination, population health management, and performance improvement methodologies. Experience leading or supporting value-based payment initiatives, alternative payment models, quality incentive programs, or health care delivery system transformation efforts. Experience working with federally qualified health centers (FQHCs), hospital-a filiated ambulatory care networks, independent primary care practices, or community-based provider organizations. Familiarity with quality improvement methodologies such as Plan-Do-Study-Act (PDSA), Lean, or Six Sigma. Possession of a Patient-Centered Medical Home Certified Content Expert (PCMH CCE) credential is strongly preferred. Experience managing contracts, grants, technical assistance programs, or provider engagement initiatives in a public health or health care setting. Experience analyzing quality, utilization, operational, or population health data to inform program planning and performance improvement efforts. Proficiency in Microsoft Office Suite; experience with CRM systems (e.g., Salesforce) preferred Why you should work for us: - Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/) - Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite W