Vapi (/ˈVɑːpi/):
• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
• Try talking to Vapi now!
Cost Revenue Analyst
Vapi (/ˈVɑːpi/):
• Voice AI that resolves, not transfers
• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
• Trusted by 1 million developers building the future of voice agents
• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Try talking to Vapi now!
Why We’re Hiring
You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.
What you'll do
30 Days: Foundation & Discovery
• Track and analyze COGS / cost of revenue and gross margin : Gain a comprehensive understanding of current margin profiles.
• Analyze cloud / infrastructure / inference / telephony costs : Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.
60 Days: Building & Collaboration
• Build cost-per-minute and cost-per-call models and unit economics : Develop granular models that link infrastructure consumption directly to revenue-generating activity.
• Partner with Engineering on infrastructure cost optimization : Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.
90 Days: Strategy & Forecasting
• Forecast COGS in the operating plan : Apply historical data and efficiency learnings to create accurate, reliable future cost projections.
• Support gross margin reporting and variance analysis for leadership : Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.
Who You Are
• 4–8 years in FP&A or cost / financial analysis
• Comfort with unit economics and analyzing cloud / infrastructure costs
• Strong Excel / financial modeling skills
• High attention to detail and comfort working cross-functionally
• Experience at an infrastructure-heavy or usage-based company a nice to have
• Familiarity with cloud cost tooling and data / BI tools a nice to have
Why Vapi:
• Generational impact : Build the human interface for every business
• Ownership culture : 70% of the company are previous founders
• Kind team : The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors : YC, KP seed, Bessemer Series A
What We Offer:
• Real stake : We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage : medical, dental, and vision plans
• Team love : We love hanging out, and we do quarterly off sites
• Flexible time off : take what you need
• More : catered meals, transportation, gym, and a $10k annual L&D budget
• Salary Range : $165,000 - $185,000
Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.