LOCATION: MOBILE - Glasgow and surrounding areas
SHIFT PATTERN: as required, 0 hours per week
PAY RATE: £14.25 per hour
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Job Summary:
The cover Security Officer will be responsible for ensuring the safety and security of all visitors, staff, and assets within a various sites within Glasgow and surrounding areas. This role involves patrolling the premises, monitoring surveillance equipment, responding to incidents, and providing excellent customer service to maintain a safe environment.
Requirements
Key Responsibilities:
• Patrolling: Conduct regular foot patrols of the sites, including car parks, to deter criminal activity and ensure a safe environment.
• Surveillance Monitoring: Operate and monitor CCTV systems, alarms, and other security equipment to detect and respond to suspicious activities.
• Incident Response: Quickly and effectively respond to emergencies, including first aid situations, fire alarms, theft, and other security incidents. Escalate issues to the relevant authorities as needed.
• Access Control: Monitor and control access to restricted areas, ensuring only authorized personnel are allowed entry.
• Customer Service: Provide assistance and information to visitors and staff, maintaining a visible and approachable presence. Handle lost property and assist in locating missing persons when necessary.
• Reporting: Maintain accurate and detailed records of incidents, observations, and patrols. Submit daily activity reports to the Security Supervisor/Manager.
• Collaboration: Work closely with law enforcement, emergency services, and shopping centre management to ensure coordinated responses to security issues.
• Compliance: Adhere to all company policies, health and safety regulations, and legal requirements related to security operations.
• Training: Participate in regular training sessions on security procedures, first aid, fire safety, and other relevant topics
• Valid SIA (Security Industry Authority) licence.
• Preferred CCTV licence or prepared to gain
• Previous experience in a security role, preferably within a retail or shopping centre environment.
• Strong observational skills and attention to detail
• Ability to remain calm and professional in high-pressure situations
• Excellent communication and interpersonal skills.
• Basic knowledge of first aid and emergency procedures.
Desirable:
• Experience with CCTV operation and monitoring.
• Conflict resolution training.
• Familiarity with the local area and its security challenges.