IT Technical Support Co-op

Almag Aluminum — Brampton, CA — inconnu

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Published on 2 September 2026 · first appeared in our records on 2 September 2026.

Stable posting: first seen on 2 September 2026, with no abnormal reposting.

This posting shows no salary — 12% of open tech postings in CA do.

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Fall Term: September–December 2026 | 8- or 12-month placement preferred Reporting to the Director of Technology.  An integral part of the ALMAG Aluminium Information Technology Department the IT Technical Support CO-OP is the first line of IT support for ALMAG’s employees, technologies, hardware and business systems.  This individual will support and interface with all levels within the business on a day-to-day basis. DUTIES AND RESPONSIBILITIES The duties and responsibilities of the IT Technical Support Co-op are detailed below, but not limited to the following: • Provide 1st level IT support for all users in a friendly and professional manner. • Maintain incoming helpdesk tickets and requests and ensure successful assignment, resolution or escalation if required. • Provide 1st level technical support on core infrastructure services such as network connectivity, systems and applications access, Active Directory, Exchange, O365, Enterprise Mobility and VPN access. • Provide first level user support of various technologies used at ALMAG including, computers / laptops, printers, network devices, phones, cell phones, software…etc. • Setup of new users including hardware, accounts, phones. • Follow all established processes, guidelines and procedures • Assist in monitoring client networks for errors and alerts • Create and maintain IT documentation • Assist with any projects as assigned • Other duties as required MINIMUM QUALIFICATIONS Education/Experience • Enrolled in Post-Secondary Degree or Diploma in Information Technology, Computer Science or related discipline. • Previous experience supporting IT hardware, business applications & systems would be an asset • IT certifications such as MCSE, A+, ITIL, CCENT, CCNA would be an asset Technical Skills/Competence • Familiar with Microsoft operating systems, network connectivity & security, business information systems, AD, exchange, printers, mobile devices (apple and android) • Knowledgeable with Microsoft Operating Systems and Office Suite products • Must have strong written and verbal communication skills • Must demonstrate a positive and enthusiastic attitude • Must be reliable, work independently and as part of a team • Must be well organized, disciplined and exhibit attention to detail • Ability to lift and carry packages and items up-to 25lbs. • Ability to analyse and effectively troubleshoot to resolve complex technical problems