Main purpose of job
A positive and ‘can-do’ attitude – this role includes many challenges and obstacles, this will be a key part of the review and trial period
Ability to work well under pressure
Ability and willingness to follow guidance, coaching and instructions from technical and sales team.
Live and demonstrate the values of the company
Interpersonal skills
Key responsibilities, duties and tasks
• Collect and build chairs Beds from Ireland Warehouse
• Deliver chairs to Product Specialist team at nationwide locations.
• Complete administrative work within time scales
• Make sure stock is recorded and managed in van and depot.
• Work with customer service team to arrange deliveries in an effective manner
• Assisting the sales team with 2 man visits where required
• Overnight stays in hotels where required to maximise efficiency
Key goals and KPIs
• Product is kept in good condition for delivery
• Arrive on time to prebooked appointments
• Stock in van and depot is managed well
General expectations
• Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
• Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses
• Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy
• Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public
• Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision
• Adhere to relevant quality and regulatory requirements at all times
Experience and knowledge
It is essential that the postholder has:
• Experience in driving van or long distance travel
• Experience in loading and delivering
• Experience in stock management
• Medical equipment experience required
It is Reuired that the postholder has:
• Relevant product and industry knowledge
Skills and abilities
It is essential that the postholder has:
• Strong communication (oral and written) and numeracy skills
• Ability to work effectively both individually and in a team
• Good IT skills
• Maintain excellent levels of personal appearance and hygiene at all times
• Attention to detail and compliance with company systems and processes
• Ability to work flexible hours including early starts or late finishes depending on travel.
• Ability to use initiative in a variety of challenging situations
• Ability to contribute to groups discussions in a thoughtful manner
• Ability to work methodically and fault find
• Prepared to stay overnight in hotels as necessary for maximum travel efficiency
• Drive with due care, attention and courtesy at all times
• Outlook and Word Processing skills
Other requirements
It is essential that the postholder has:
• Attention to detail, with good planning and organisational skills
• Drive and enthusiasm
• The potential to grow and develop in line with the business
• High degree of self-motivation and ambition
• Ability to influence and engage with colleagues, peers, key customers and prospects
• Positive, confident and determined approach
• Continuous improvement mindset
• Full driving licence