• Customer Quality Responsibilities
· Receive and manage customer complaints; organize internal meetings to investigate root causes and define corrective actions.
· Prepare, collect, and submit PPAP documentation to customers.
· Manage internal and customer-related engineering/change management activities.
· Lead Customer audits for mass-production projects.
· Act as the main point of contact for customer quality-related requests and inquiries.
2. Internal Quality Responsibilities
· Manage outgoing inspection activities, including inspection standards, reports, and related documentation.
· Review and approve 4M change documentation.
· Develop plans and conduct internal audits, including product audits and annual requalification activities.
· Monitor the calibration status of measuring equipment, including both internal and external calibration.
· Develop MSA plans and conduct MSA studies.
· Control and coordinate dimensional measurement activities for connectors and molded parts.
· Collect samples and measurement/data records for annual reliability testing.
3. Job Requirements & Qualifications
• Good communication skills in both spoken and written English.
• Minimum of 1 year of experience in manufacturing and Automotive field.
• Proficient in Microsoft PowerPoint and Excel
• Minimum of a college with an Engineering background is an advantage.
• Working knowledge of quality tools and methodologies, such as problem-solving, 8D, internal auditing, GD&T, and MSA.
• Basic knowledge of IATF 16949 and VDA 6.3 process audit requirements is an advantage.