Customer Care Executive

Customer Care Executive The Gollcher Group represents SkyNet Worldwide Express in Malta, providing courier and online shopping deliveries to Malta Responsibilities • Assess customer needs to recommend appropriate services • Develop a rapport with customers, demonstrating a friendly and helpful attitude • Familiarize yourself with current information about services available for customers • Answering customer queries by phone/email • Assist with general administrative and customer service tasks as required • Record and update information accurately within the relevant systems Requirements • O'level standard of education • Computer literacy, preferably including ECDL • Ability to cooperate with and support other members of the team • Fluency in English is a must • Currently based in Malta Originally posted on Himalayas