Who we are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.
The part you will play
The AI Livestream Manager will direct the strategy, technical deployment, and live execution of AI-driven streaming campaigns to maximize audience engagement and GMV. They will oversee hybrid teams, optimize digital avatars, and refine prompt workflows to ensure seamless, brand-aligned broadcasts across key e-commerce platforms. Additionally, the role leverages performance analytics and real-time interaction logs to continually enhance stream conversion, technical stability, and platform compliance.
As an AI Livestream Manager, you will take charge of
1. AI Strategy & Livestream Innovation
• Develop and execute AI-driven livestream strategies designed to maximize audience engagement and sales conversion across target platforms.
• Collaborate with Key Account Managers and brand clients to align AI avatar capabilities, voice models, and automated interaction rules with brand goals.
• Craft structured prompt engineering workflows and content scripts tailored to client product catalogues and target demographics.
• Continually benchmark emerging AI live commerce tools, avatar generators, and interactive stream overlays to keep campaigns at the forefront of digital retail innovation.
2. Operational & AI System Management
• Plan and manage round-the-clock and peak-event AI streaming schedules, ensuring full alignment with key shopping events such as Double Digit Days and Payday Sales.
• Supervise live AI streaming sessions in real time, monitoring visual rendering, avatar lip-sync fidelity, latency, and natural language Q&A accuracy.
• Establish technical contingency protocols and execute rapid troubleshooting during platform disruptions to maintain seamless broadcast quality.
• Coordinate real-time inventory feeds and platform catalog integrations to enable automated product pinning and price callouts during streams.
3. Hybrid Team & Technology Leadership
• Supervise live commerce leads, operators, prompt writers, and technical moderators involved in AI stream oversight.
• Direct the training, fine-tuning, and personal development of digital hosts, synthetic voice models, and brand knowledge bases.
• Establish team KPIs, monitor progress across human-in-the-loop workflows, and provide constructive feedback to operators.
• Maintain a structured pipeline of AI avatar assets, digital assets, and technical support talent for rapid campaign scaling.
4. Performance Analytics & Model Optimization
• Track and evaluate key AI livestream performance metrics, including Enter Room Rate, viewer retention, conversion rate, Q&A resolution speed, and GMV.
• Generate detailed analytical reports for clients and internal stakeholders, comparing performance across traditional human host streams and AI streams.
• Utilize real-time interaction logs and viewer feedback to refine script generation prompts, speech synthesis parameters, and dynamic sales call-to-actions.
• Monitor compliance with platform policies (TikTok, Shopee, Lazada) regarding synthetic media, disclosure rules, and AI broadcast guidelines.
5. Cross-Functional Collaboration & Platform Alignment
• Work closely with Performance Marketing, Content, and Tech teams to integrate AI live streams into broader digital commerce campaigns.
• Coordinate with the inventory and operations teams to ensure real-time synchronization of stock levels during automated broadcasts.
• Maintain active communication with platform representatives (TikTok, Shopee, Lazada) to remain updated on native AI feature updates, developer APIs, and operational guidelines.
What we are looking for - the ideal profile
• Bachelor’s degree in Marketing, Business Administration, Information Technology, Communications, or a related field.
• At least 3-5 years of experience in live commerce, digital marketing, or eCommerce operations, with hands-on exposure to AI tools, virtual avatars, or automated content systems.
• Deep functional familiarity with major e-commerce live platforms, specifically TikTok Shop, Shopee Live, and Lazada Live.
• Proven capability in managing fast-paced, high-pressure digital operations and leading cross-functional execution teams.
• Strong analytical mindset with experience utilizing data to drive operational decisions, stream optimization, and revenue growth.
• Proficienct in generative AI platforms, prompt engineering, synthetic video/audio tools (e.g., digital host generators), and broadcast stream