Key Responsibilities
• Review new deal submissions for completeness (applications, bank statements, IDs, voided checks, etc.)
• Communicate with ISOs, brokers, and merchants to collect missing documents and clarify information
• Organize files and prepare them for underwriting review
• Verify merchant and owner information, including business details, ownership, and bank account data
• Prepare, send, and track contracts and e-signatures
• Complete pre-funding checklists and coordinate with the funding team
• Update deal statuses and notes accurately in the CRM/loan management system
• Follow compliance procedures, including document verification and fraud-prevention protocols
• Meet daily and weekly processing targets while maintaining a high level of accuracy
Requirements
• 1+ year of experience as a processor in MCA, small business lending, or alternative finance
• Working knowledge of MCA deal structures and terminology (factor rates, holdbacks, ACH/split funding, stacking, etc.)
• Ability to read and review business bank statements
• Strong attention to detail and organizational skills
• Clear, professional written and verbal communication
• Comfortable managing multiple deals at once in a fast-paced environment
• Proficiency with Microsoft Office/Google Workspace and e-signature tools
Nice to Have
• Experience with an MCA CRM or LMS (e.g., Salesforce, Centrex, Pipeline, Fusion CRM)
• Familiarity with UCC filings and basic fraud-detection practices
• Experience working directly with ISOs/brokers