Learning & Development Duties:
• Compile Total Company Training Plan
• Development of Training Calendar
• Deploying trainings Initiate and monitor Cornerstone modules completion status within timelines
• Creation of training modules in Conerstone
• Weekly reminders to be sent out to ensure completion status
• Review OJT Training with Service Trainer
• Develop In-house course materials
• Conduct In-house and Global training initiatives
• Coordinate external training, especially certifications and license (OFA, SWHPP)
• Application and Management of Government and Training Grants
• Explore and Apply Partnerships with schools for internships and other collaboration
• Support ISO, SQC Certifications
• Maintain proper training records for ISO, SQC certification audits
• Application and Renewal of NEA licenses
• Raise Purchase Orders and Payment Request
• Lead townhall sessions
• Weekly HR Employee Induction to new joiners and monitor functional induction plan progress
• Identify training needs for teams and individuals
• Launch Performance Management training and review exercise for Operations team.
• Sole accountability for all L&D activities and timelines
• Support SHE in training administration (Assist with course registration, uploading SHE Training in e-learning platform and course payment)
Other HR Duties:
• Provide advice to employees and manage the activities pertaining to industrial relations, employee grievances, conduct and discipline
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• Covering Exit interviews
• Educate the People Managers and employees on policy/ system changes and implications, as well as understand and gather their feedback and input
• Acts as the Communication channel for HR
• Management of RISG HR Social Media Account and Glassdoor review
• Any other duties assigned by HR Director / HR Manager
Requirements
• Proven experience (3+ years) in learning and development, training, or a related HR role.
• Strong understanding of instructional design principles and learning management systems (LMS).
• Ability to analyze data and generate reports to assess training effectiveness.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite and experience with e-learning platforms.
• Language proficiency in Malay or Mandarin is an advantage.
Benefits
• 16 days annual leave
• 5 days work week - 8.30am - 5.45pm
• Yearly performance review
• We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees
Other Information
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• The office building does not have an elevator