This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. The Product Manager, Business System role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management. Key Responsibilities
Role: Product Manager, Business Systems
Location: Los Angeles, California
Status: MHI is a successful managed services partner and now assisting with their key direct hire needs
Key Qualifications/Responsibilities:
Product Strategy & Roadmap Ownership
Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows
Align initiatives to revenue growth, inventory efficiency, and operational scalability
Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work
Balance immediate operational needs with long-term system architecture and scalability
Business Systems Ownership (O2C, P2P & Inventory)
Own and evolve systems supporting:
Order-to-Cash (O2C): order management, fulfillment, invoicing
Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory
Inventory Management: visibility, allocation, transfers, and reconciliation
Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle.
Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations
Order Fulfillment & Channel Enablement
Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows.
Lead feature development across:
B2B order management and lifecycle events
Inventory allocation, availability, and disposition across channels
Fulfillment, shipping, and returns workflows
Pricing, invoicing, and financial reconciliation
Support franchise-specific requirements including regional operations, pricing structures, and reporting needs
Ensure consistency and scalability of systems across all sales channels
KPI Ownership & Operational Performance
Own system-level performance metrics across business systems
Drive measurable improvements in:
Order cycle time and fulfillment speed
Inventory accuracy and turnover
Purchasing efficiency and vendor performance
Invoice accuracy and revenue realization
Exception handling and manual intervention rates
Leverage data and user insights to continuously optimize system performance and workflows
Systems & Integrations
Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules
Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems
Deliver automation and scalable solutions across integrations and system touchpoints
Execution & Cross-Functional Delivery
Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria.
Manage UAT, release planning, change management, and business readiness.
Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions.
Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams.
Skills, Knowledge and Expertise
5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology.
Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows.
Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes.
Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms.
Ability to gather complex business requirements and translate them into scalable product and system designs.
Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions.
Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability.
Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement. (Celigo preferred)
Preferred
Background in apparel, retail, or consumer goods
Experience working with WMS, EDI, and supply chain integrations
Experience in multi-channel and global operations environments
Strong analytical and data-driven decision-making skills
Netsuite SuiteFoundation Certification or higher
Company Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning.
This is a full-time contract opportunity with opportunity to be brought on as a permanent employee in the future
Salary Range: $130-150k