What our tracking knows about this posting
Published on 1 August 2026 · first appeared in our records on 5 October 2026.
Stable posting: first seen on 5 October 2026, with no abnormal reposting.
This posting shows no salary, while 9% of open postings in the same sector in this country (Poland) do.
Essential experience Hands-on configuration experience with one or more leading CCaaS platforms such as Genesys Cloud, Amazon Connect, NICE CXone, Sprinklr or Avaya Experience Platform . Strong experience configuring omnichannel contact centre solutions across voice and digital channels. Experience building and configuring: IVR and call flows Skills-based routing Queues and routing strategies Agent desktop configuration Digital channels including chat, email and messaging Experience designing a…