In just five years, Octopus Electroverse has grown to become one of the largest eMobility players in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But that’s just the start: we’re busy launching new products, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making the electric transition super simple for individual drivers and fleets.
Electroverse is a multifunctional team comprising product, development, commercial, operations, marketing, partnerships and more - all focused on making Octopus the go-to name in EV charging. And we’re looking for smart individuals with an interest in the space who can help us make it happen.
About the role
We’re looking for a detail-oriented Marketing Operations Specialist to technically support our B2C & B2B communications and marketing campaigns. This is an entry-level role, ideal for someone looking to build a career in marketing operations. You’ll assist in scheduling, testing and reporting on marketing and transactional emails. You’ll also gain hands-on experience with customer engagement tools, data segmentation, and campaign performance analysis. Being a part of the Octopus Group, there are a few things you should know…We don’t do things the traditional way. No agencies, no bureaucratic sign-off processes, and no unnecessary meetings. We have an incredible in-house team of marketers, developers, designers, product and commercial teams, and we all work together to create a product that transforms the e-mobility space.
What you'll do
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Get stuck into building and nurturing bespoke customer journeys across B2C, B2B, and OEM partner ecosystems in OneSignal - crafting multi-language emails, push notifications, in-app messages, and quick HTML tweaks.
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Rigorously test and QA every touchpoint across our international base to make sure every subject line, link, and layout delivers an outrageously good experience.
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Keep our ecosystem squeaky clean through smart segmentation, suppression management, and deliverability best practices to protect our domain health.
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Keep a pulse on what makes our audience tick, tracking key engagement metrics and turning performance insights into wins and new growth opportunities.
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Team up with Product, Design, Ops, and Marketing leads to ensure transactional messaging drops seamlessly and campaign journeys map straight back to our big growth ambitions.
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Be a true guardian (and passionate champion!) of the distinct, warm, and human Octopus Electroverse and Octopus Fleet tone of voice.
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Roll up your sleeves and jump into wider initiatives as we roll out Electroverse and Octopus Fleet into exciting new international markets!
What you'll need
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Have a genuine interest in the technical side of email marketing and customer journeys
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Love paying attention to detail and grammar. If there’s a missing link or an out-of-place
comma, you’ll notice it!
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Not essential, but a basic knowledge of email marketing campaigns is a plus
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Are a people person and enjoy engaging and working with a diverse group of individuals
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Are genuinely passionate about building a green product, in pursuit of Octopus’s wider goal of decarbonising our planet
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An interest and desire to know more about the e-mobility industry is essential!