Program Lead, Data Systems & Counts Management

NYC DOT is seeking a Program Lead for Data Systems & Counts Management. The ideal candidate is a highly organized, motivated professional with strong technical, analytical, and management skills ready to build innovative data systems and optimize core organizational processes. Supporting the agency’s goal of ensuring the safe, efficient, and environmentally responsible movement of people and goods across NYC, the incumbent will report to the Deputy Director of Data Systems and Analytics on the Regional & Long-Term Planning (R&LTP) team within the office of the Chief Strategy Officer. R&LTP is responsible for providing internal policy guidance, leading innovative programs, engaging regional partners on megaprojects and in metropolitan planning fora, strategically managing the agency’s federal planning funds, and delivering the core counts data infrastructure that makes citywide mobility modeling and multimodal analysis possible. The Program Lead will supervise a team of 2–4 data professionals. In this role, the Program Lead will oversee NYC DOT’s multimodal Counts Management Program and lead the agency’s transition from a largely project-based approach to data collection toward a more systematic, strategic, and data-driven approach that supports citywide mobility analysis and modeling. Working under general supervision with latitude for independent judgment, the lead will: (1) Lead and Mentor: Manage a team of data professionals, providing direction, performance management, and opportunities for professional growth, including coordinating technical exchange forums for relevant staff. (2) Oversee Platforms & Systems: Manage the agency’s counts platform and develop the processes and systems needed to strategically plan, monitor, and manage data collection, including performance metrics, quality control, automation, Python-based data workflows and pipelines, and dashboards that make counts data accessible and actionable. (3) Manage Contracts: Assist with operational and technical oversight of data collection contracts and recurring count programs, monitoring contractor performance, costs, deployment, deliverables, and data quality. (4) Manage Third-Party Mobility Data: Oversee the acquisition and use of third-party mobility data, serving as an agency-wide technical resource to support data validation, user training, and enhanced transportation planning capabilities.