### Your Tasks ###
* Develop, organize, and deliver engaging customer training programs for products, processes, and technologies.
* Prepare training content for new products and conduct internal training sessions for Service and Technology teams in accordance with the annual training calendar.
* Continuously learn and become certified in new products, technologies, and solutions.
* Support and engage customers by providing professional training experiences tailored to their needs.
* Collaborate closely with cross-functional teams including Product Management, Engineering, Sales, and Customer Support.
* Create post-training reports, evaluate training effectiveness, and identify opportunities for improvement.
* Design, develop, and maintain training materials using various tools and formats, including digital and online learning platforms.
* Create, record, and manage online training content such as e-learning modules, webinars, and instructional videos.
* Ensure training content remains up-to-date and aligned with the latest product developments.
* Travel internationally (approximately 40-50%) to deliver customer training and support global training initiatives.
### Your Profile ###
* Mandatory: Prior working experience in the textile spinning industry is required.
* Hands-on exposure to spinning operations, processes, and industry practices to effectively train, coach, and support internal as well as external customer development initiatives.
* Strong passion for training, coaching, knowledge sharing, and customer development.
* Proven technical understanding and process expertise.
* Excellent presentation, facilitation, and documentation skills.
* Strong learning agility, analytical thinking, and problem-solving abilities.
* Fluency in English is mandatory due to the global scope of the role.
* Ability to effectively engage and present to diverse audiences.
* Strong communication skills with the ability to adapt training methods and content to different participant knowledge levels and expectations.
* Experience in designing and developing comprehensive training materials using multiple tools and learning formats.
* Advanced IT skills and a high affinity for digital technologies and new media.
* Experience with online learning systems, e-learning content creation, video recording, and virtual training platforms is highly desirable.
* Self-motivated, organized, and able to work independently as well as within international teams.
* Willingness to travel worldwide up to 40-50%.
### Our Offer ###
* an international working environment with long tradition
* versatile activity in a future-oriented environment with a lot of self-responsibility
* good development opportunities and fair employment conditions
* a motivated team with mutual respect and good cooperation