Data Center Hardware Technician
Denton, TX (100% onsite)
This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-85K (pending experience)
Overview:
We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.
Key Responsibilities:
• Hardware Maintenance & Repair:
Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management:
Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics:
Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication:
Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work:
Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration:
Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:
Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.
Additional Information:
• Must be a US citizen.
• This position requires 100% onsite presence in Denton, TX
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment
• Dell Server Expertise:
Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Break/Fix Proficiency:
Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills:
Strong problem-solving abilities and technical insight into server operations.
• Customer Focus:
Excellent communication skills with a professional, customer-first approach.
• Physical Capability:
Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented:
Committed to delivering high-quality work with strong attention to detail.
Preferred Qualifications:
• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics
Nice-to-Have Skills:
• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking