The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire an Assistant Supervisor for the W-2 and FICA Refunds Unit within the Payroll Banking and Accounting (PBA) group. Under the direction of the Supervisor, the Assistant Supervisor will: • Assist the Supervisor with managing the Unit's daily assignment workflows. • Analyze and document W-2 and FICA Refunds Unit processes and procedures. • Assist the Supervisor in supporting the recommendations of feature additions in the FICA Refund System. • Review wage and deduction summary adjustments processed in the Payroll Information (Pi) and/or PMS; process negative one-time deductions in Pi. • Assist with managing multiple FICA (Federal Insurance Contributions Act) refund claims. • Perform analytical/accounting tasks as assigned by the Payroll Banking and Accounting management. Preferred Skills • Excellent communication skills (oral and written), interpersonal, and organizational skills are required. • Excellent work ethic and attention to detail • Ability to analyze data, prepare statistical and narrative reports. • Ability to work efficiently in a fast-paced environment. • Excellent skills with Microsoft 365 products (Outlook, Word, Excel, and PowerPoint). • Experience with the Payroll Management System (PMS), Payroll Information Administration (Pi), City Human Resource Management System (CHRMS), Reports Management Distribution System (RMDS), and ClearQuest. Additional Information: #O-78 To Apply: Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 789784. While all complete applications will be given consideration, only candidates selected for an interview will be contacted. Hours/Shift: 35 Hours/Day Shift Work Location: 5 Manhattan West, New York, NY