Salesforce Developer

AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected. MISSION Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience. VISION In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected. The position will be guided by ACDC’s Corporate Values Platform in all activities. Position Summary: • Job Title: Salesforce Developer • Full Time/Part Time/PRN: Full time • Exempt/Non-Exempt: Exempt • Temporary/Seasonal/Regular: Regular • Hourly/Salary: Salary • Compensation: $102-130k/annual • Travel/Location: Remote with up to 25% travel to onsite location in Tallahassee FL Benefits Summary: • Medical, Vision, and Dental Insurance • Short-Term Disability/Voluntary Long-Term Disability • 401(k) Account with Company Match • Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals • Paid Parental Leave • Training and Professional Development Opportunities • Wellness Benefits/Allowance • Corporate Computer • Time off to Volunteer • Cell Phone Allowance Mission of Role/Position Summary: This position will provide Salesforce development support for the DEMES platform, including solution development, system enhancements, automation, integration support, defect resolution, testing and deployment, technical debt remediation, and ongoing platform maintenance. The position will support both day-to-day operational needs and continued modernization and expansion of the DEMES Salesforce environment. Tasks, Duties, and Responsibilities: Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions: • Design, configure, develop, test, and deploy Salesforce solutions supporting the FDEM DEMES platform. • Build and maintain Salesforce automation using Flow, Flow Orchestration, validation rules, approval processes, and other native platform capabilities. • Configure and enhance Salesforce objects, fields, record types, page layouts, Lightning record pages, Path, permission sets, permission set groups, sharing settings, and other security controls. • Develop and maintain solutions supporting complex business processes, including case and incident management, service level management, approval routing, grants management, and other emergency management workflows. • Support Salesforce Service Cloud (case management, Knowledge, Entitlements and Milestones), Experience Cloud portals, Public Sector Solutions, and related platform functionality. • Configure, support, and test Salesforce integrations with third-party and enterprise systems, including field mapping specifications, sync design, and cross-system workflows. • Read and troubleshoot Apex and Lightning Web Components (LWC), partnering with developers on more complex custom development. • Use SOQL, reporting, and Salesforce data modeling techniques to support application functionality, reporting, data migration, and data management requirements. • Support deployments across development, QA, UAT, and production environments using Salesforce CLI, Git and other comparable release management tools. • Plan and execute testing, including test case design, system integration testing (SIT), user acceptance testing (UAT), end-to-end, and integration testing; triage and resolve defects. • Troubleshoot and resolve application defects, configuration issues, integration issues, and production support requests. • Lead or participate in discovery sessions, requirements gathering, and process mapping, and translate stakeholder and business requirements into Salesforce solutions. • Present solutions and progress to client leadership and stakeholders through demonstrations and walkthroughs. • Identify opportunities to modernize existing configurations, reduce technical debt, and improve platform maintainability and scalability. • Develop and maintain requirements, solution design, configuration, testing, and deployment documentation. • Collaborate with the Salesforce Architect, project leadership, technical team members, and business stakeholders throughout the solution lifecycle. Knowledge, Skills, and Abilities: • Knowledge of Salesforce platform architecture, development standards, data models, security, automation, and integration capabilities. • Proficiency with Salesforce Flow and declarative configuration; working knowledge of Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs. • Knowledge of software development lifecycle, Agile methodologies, version control, testing, and deployment practices. • Ability to translate business and functional requirements into scalable, maintainable Salesforce solutions. • Ability to independently develop, test, troubleshoot, debug, and deploy moderately complex Salesforce applications. • Strong analytical and problem-solving skills, with the ability to diagnose technical issues and identify practical solutions. • Ability to evaluate technical alternatives with consideration for performance, security, scalability, and maintainability. • Strong written and verbal communication skills, including the ability to explain technical concepts to nontechnical stakeholders. • Ability to collaborate effectively with developers, administrators, project managers, business analysts, and end users. • Ability to coordinate workstreams or small teams, such as testing team