ABOUT US
Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
ABOUT THE ROLE
As a Portfolio Manager, you will provide leadership and oversight for multiple communities within your assigned portfolio, ensuring operational efficiency, financial performance, regulatory compliance, and outstanding customer service. This is a highly visible role that combines property management expertise, team leadership, financial oversight, and client relationship management.
What You'll Do
• Provide leadership and operational oversight for a portfolio of residential communities.
• Partner with Boards of Directors, General Managers, and internal departments to achieve community and company goals.
• Support budgeting, financial planning, and ongoing fiscal management for assigned properties.
• Drive operational excellence by implementing best practices, standard operating procedures, and continuous process improvements.
• Lead, coach, and support on-site management teams, including hiring, training, performance management, and staff development.
• Ensure communities operate in compliance with governing documents, company policies, and applicable regulations.
• Build and maintain strong relationships with Board members, residents, vendors, and internal stakeholders.
• Attend Board meetings, budget meetings, annual meetings, and other community events as needed.
• Assist with community transitions, new account onboarding, and strategic initiatives.
• Identify operational challenges and implement effective solutions to improve performance and resident satisfaction.
What You Need to Succeed
• Minimum of 3 years of property management, community association management, or related business leadership experience.
• Strong understanding of community operations, financial management, budgeting, and customer service.
• Proven ability to lead, coach, and develop high-performing teams.
• Excellent communication, relationship-building, and conflict-resolution skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Working knowledge of accounting principles and financial reporting preferred.
• Experience working with Boards of Directors, HOAs, condominiums, or community associations is highly preferred.
• Professional designations such as CMCA, AMS, or PCAM are a plus.