Client Services Lead, Finance

mercor, San Francisco, United States, Permanent

What our tracking knows about this posting

Published on 23 September 2026 · first appeared in our records on 23 September 2026.

Stable posting: first seen on 23 September 2026, with no abnormal reposting.

Advertised salary: 15000 USD.

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About Mercor Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. What You'll Do Build the Finance Client Function (0 → 1) • Identify, engage, and onboard financial services clients and partners • Test and iterate on service models tailored to finance-sector needs (compliance, data sensitivity, procurement cycles) • Create early playbooks for how Mercor serves finance clients Account Ownership & Growth • Lead client conversations end-to-end, from scoping through renewal and expansion • Qualify client needs, define mutual value, and drive engagements to close • Structure commercial terms suited to financial institutions' procurement and compliance norms Contracting & Negotiation • Own negotiations on pricing, scope, timelines, and obligations with finance clients • Work closely with Legal and Finance to move quickly without sacrificing rigor • Navigate data rights, compliance, and security requirements specific to financial services Stakeholder Management • Act as the primary point of contact for finance-sector clients and senior stakeholders • Manage complex, multi-party relationships (compliance, procurement, technical teams) with clarity and credibility • Align internal teams (Product, Research, Ops, Legal) around finance client priorities Operate Scrappily, Then Systematize • Start hands-on: build client lists, run outreach, draft docs, close deals yourself • Identify patterns and convert them into repeatable processes as the finance book of business scales What We're Looking For Experience • 5+ years in Client Service, Account Management, or Commercial roles, serving financial services clients • Proven experience negotiating and closing contracts • Track record managing high-stakes external stakeholders, including compliance/procurement functions • Direct experience working with data products Mindset & Skills • Builder mentality: excited by ambiguity and 0→1 problems • Scrappy, resourceful, comfortable with unglamorous work early on • Strong commercial instincts and negotiation skills • Clear, concise communicator with executive presence • Able to operate independently while partnering closely with internal teams Nice to Have • Experience in fintech, banking, asset management, or financial data platforms • Exposure to data-driven products, AI, or technical stakeholders • Background working cross-functionally with legal and finance teams • Familiarity with financial services compliance and data rights (e.g., SOC 2, GLBA) Benefits • Bi-annual performance bonus structure • Generous equity grant vested over 4 years • Up to $15k relocation bonus • $10K housing bonus (if you live within 0.5 miles of our office) • $1.5K monthly stipend for meals • Free Equinox membership • $200 monthly laundry reimbursement • $200 monthly personal wellness reimbursement • Health, Dental, Vision insurance

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