We are seeking a reliable, hands-on Field Infrastructure Technician to support onsite installations and service for small-to-mid-sized businesses across Eastern North Carolina and occasional out-of-state projects.
This role is travel-focused and physically hands-on. If you prefer primarily desk-based or remote IT work, this position will not be a good fit.
Primary Responsibilities
• Travel to client sites for equipment installations and service
• Install and mount network switches, wireless access points, and related hardware
• Pull and terminate network cable; test and verify cable runs
• Assist with rack organization and structured cabling projects
• Deploy workstations (physical setup, power, network connection, verification)
• Replace UPS batteries and test power systems
• Perform basic hardware troubleshooting onsite
• Clearly communicate with clients while onsite
• Escalate complex issues to senior technicians when needed
🔹 What This Role Is NOT
• A remote helpdesk role
• A cybersecurity analyst role
• A senior systems administrator position
• Primarily desk-based IT support
This is a field-driven, travel-based role focused on infrastructure deployment and configuration.
🔹 Technical Experience That Helps
• Experience with low-voltage cabling or structured wiring
• Familiarity with network equipment installation
• Basic Windows workstation setup and troubleshooting
• ISP/telecom (VoIP NOT Analog) or field service experience
• Comfort working with tools and ladders
You do NOT need to be a systems engineer to succeed here.
🔹 Qualifications
• Valid North Carolina driver’s license and reliable transportation (out of state candidates must acquire in state license before beginning work)
• Comfortable working at heights and lifting up to 50 lbs
• Strong communication skills
• Dependable, punctual, and able to work independently once trained
• Willingness to travel as required
🔹 Required With Application
Please include a brief response (3–5 sentences):
Describe a hands-on technical project or installation you’ve completed and how you verified it was done correctly.
Applications without this response will not be reviewed.