Technical Support and Service Engineer

Solplanet, Seoul, South Korea

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Published on 21 September 2026 · first appeared in our records on 21 September 2026.

Stable posting: first seen on 21 September 2026, with no abnormal reposting.

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Our belief: • At SOLPLANET, we are driven by a simple idea: solar for everybody • We strive to create the best possible experience for distributors, installers and end users • That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly Who We Are: • Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions • AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China • With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar string inverters world-wide • AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider • Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide - every day How you´ll help us: As a Technical Support and Service Engineer, you will • Manage and support Korean certification and regulatory compliance activities for power conversion equipment, including solar PV inverters, and related accessory products. • Provide technical support and troubleshooting assistance to customers, distributors, and business partners. • Conduct on-site visits to customers and installation sites for equipment inspection, installation support, commissioning, maintenance, troubleshooting, and repair. • Analyze the root causes of product or system issues occurring in the field and provide appropriate solutions. • Prepare, review, and maintain technical documentation, including test reports, certification documents, technical manuals, and related engineering documents. • Collaborate closely with internal Quality, Service, Certification, R&D, and other relevant teams to support continuous improvement of product performance, reliability, and quality. • Conduct technical training and product training sessions for business partners, installers, and power plant operators. • Strong analytical and problem-solving skills, with the ability to identify technical issues and respond effectively in field environments. • Bachelor’s degree or higher in Electrical Engineering, Electronics Engineering, MechanicalEngineering, Control Engineering, Energy Engineering, or a related technical field. • Relevant experience in power electronics, solar PV inverters, Energy Storage Systems (ESS), or related electrical equipment. • Strong sense of responsibility and effective communication skills when dealing with customers, partners, and internal stakeholders. • Must be eligible and available for international business travel. Preferred Qualifications • Knowledge of and/or hands-on experience with Korean certification, regulatory, and utility requirements, including KS, KC, KEPCO, and related procedures. • Hands-on experience with solar PV inverters, ESS, power electronics, or related electrical products. • Holder of relevant professional certifications, such as Engineer Electricity, Engineer Electrical Work, or other related engineering certifications. • Ability to communicate effectively in English and/or Chinese. • Experience in project management, cross-functional collaboration, or coordinating technical projects. • Field engineering or technical service experience in the solar PV, power electronics, renewable energy, or electrical equipment industries.