<h3><strong>About us</strong></h3>
<p><span style="font-weight: 400;">United Media focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. (Insurtech Insights, Presidents Summit, Private Equity Insights, HRtechX, CFO insights, Retail Insights and SetSales). </span></p>
<h3><strong>What we offer you</strong></h3>
<p>As our Client Success, you get the unique opportunity to take ownership of our success. To ensure a never-ending growth curve, we provide you with:</p>
<ul>
<li>The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.</li>
<li>Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally.</li>
<li>Travel opportunity: You will be joining our conferences overseas.</li>
<li>Invaluable transferable skills - boost your interpersonal, organisation and project management skills through experience </li>
<li>Attractive compensation package.</li>
<li>Gain a lot of new relationships with global industry leaders while growing your personal brand.</li>
</ul>
<h3><strong>Responsibilities: </strong></h3>
<ul>
<li>Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients.</li>
<li>Aligning on Sponsors expectations - pre & post sale, ensuring the sales process is deliverable. </li>
<li>Serve as a primary point of contact for clients, once they have signed the contract, from the initial planning stages through the delivery of the events.</li>
<li>Maintain accurate records of client interactions, contracts, and agreements using our CRM.</li>
<li>Providing daily support to sponsors to facilitate their registration through our internal management systems.</li>
<li>Building an internal knowledge base and helping with the onboarding of new clients.</li>
<li>Collect feedback from clients post-event to evaluate satisfaction levels and identify areas for improvement.</li>
</ul>
<h3>What we expect from you</h3>
<p>we are looking for candidates who:</p>
<ul>
<li>Take ownership of everything you do, be proactive and follow through on commitments.</li>
<li>Are well-organised, and detail-focused and display the ability to structure and prioritise their work.</li>
<li>Have acquired a bachelor’s or master’s degree with outstanding results</li>
<li>Have a UK work permit</li>
<li>Fast learning and competent with new systems</li>
<li>Proficiency in CRM software and Google Docs Editors suite.</li>
<li>3+ years of experience in client management, account management, or customer success roles.</li>
</ul>