Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.
Raiffeisen employs more than 5,000 employees, including one of the largest product IT teams, which includes 900+ specialists. Every day, we work side by side so that more than 2.5 million of our clients can receive quality service, use the bank’s products and services, and develop their business, because we are #TogetherWithUkraine.
Your future responsibilities:
• Design and develop conversational AI and agentic solutions for mobile banking customer support
• Build AI orchestration and dialogue flows integrating multiple specialized AI agents and backend capabilities
• Integrate AI agents using A2A (Agent2Agent) and MCP (Model Context Protocol)
• Design and implement RAG-based solutions using different retrieval strategies, knowledge sources and vector databases
• Build search and reasoning graphs for multi-step customer request resolution
• Integrate AI solutions with banking APIs and customer data, ensuring secure and controlled access
• Develop microservices and REST APIs supporting AI and agent workflows
• Implement tool calling, function calling and agent-to-agent workflows
• Build reliable routing, fallback and human handoff mechanisms
• Develop automated tests for AI workflows, integrations and APIs
• Build and maintain CI/CD pipelines
• Monitor, troubleshoot and continuously improve AI solutions in production
Your skills and experience:
Core Software Engineering (Must Have)
• Strong commercial experience in Java and building scalable microservices / distributed systems.
• Solid understanding of software architecture, clean code principles, design patterns, and RESTful API design.
• Experience integrating complex enterprise APIs and heterogeneous data sources with robust auth/security (OAuth2, OIDC, secrets management).
AI & Agentic Systems (Must Have)
• Proven track record of developing production-grade LLM-powered applications, AI agents, and workflows (state machines / graphs).
• Hands-on experience with RAG architectures: advanced retrieval (hybrid, semantic, reranking), embeddings, and vector databases.
• Deep understanding of tool/function calling, context management, and emerging protocols (MCP, Agent-to-Agent).
• Awareness of LLM-specific security & safety: prompt injection mitigation, sandboxed tool execution, data privacy, and access controls.
Infrastructure, Testing & Observability
• Cloud & DevOps fundamentals: AWS, Docker, Kubernetes, CI/CD, and Linux.
• Strong testing culture: unit/integration testing, testing distributed systems, and evaluation of non-deterministic LLM outputs.
• Production observability: distributed tracing, logging, metrics, and AI tracing/evals.
Nice to Have
• Experience with frameworks and orchestrators: LangGraph, LangChain, ADK, or similar.
• Hands-on experience with Qdrant, OpenSearch, or Elasticsearch.
• Building and operating MCP servers in enterprise environments.
• Event-driven architectures (Kafka, RabbitMQ, SQS).
We offer what matters most to you:
• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)
Why Raiffeisen Bank?
• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.
Opportunities for Everyone:
• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversi