About us
As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a full time motivated Client Services Liaison to work in our Health Assessment Centre located in Darlinghurst.
Your new role:
Are you looking for a dynamic and varied role where no two days are the same? As a Client Service Liaison, you’ll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment. This is a 3 day a week role working Monday & Tuesday, with flexibility for the third day
Key Responsibilities
• Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs.
• Provide a welcoming and supportive experience for clients during their clinic visits.
• Welcome clients with a light breakfast before their assessments ensuring they start their experience on a positive note. You will also ensure the space remains tidy and ready for the next client
• Perform general office administration tasks, including invoicing and record keeping.
• Handle incoming phone calls and respond to client inquiries.
• Act as a liaison between clients, doctors, and other healthcare professionals.
• Organize and manage the filing and screening of medical records.
• Monitor and facilitate the timely completion of client medical reports.
• Support the Manager with various tasks as needed.
What you'll bring
• Experience in appointment scheduling or reception, ideally within a medical or allied health environment
• Polished written and verbal communication, with confidence dealing with senior executives
• Strong attention to detail and ability to manage multiple appointment types
• A proactive, customer-focused mindset
• Confidence using booking systems, Excel, and document management tools