About ReminderMedia
ReminderMedia is a leading marketing services provider that has helped over 100,000 small businesses grow their client base through a powerful suite of digital and direct-mail marketing tools. We serve real estate agents, insurance professionals, financial advisors, and other relationship-driven small businesses with branded lifestyle magazines, digital marketing platforms, and creative content that keeps our clients top-of-mind with the people who matter most to their business.
About the Platform
We've built an AI-native website platform for real estate agents. One codebase serving many premium, fully-branded client sites, with AI onboarding that builds a complete site from a form, an editor clients use by chatting (including from their own Claude or ChatGPT), AI-generated photography and hero video, and fair-housing compliance built into every word. It's live, clients are on it, and sales are ramping now.
About the Role
We are hiring a Design Engineer with exceptional taste and serious growth potential. Someone who will shape how this platform looks and feels today, and who wants to grow into owning more of the product over time. You don't need to be an engineer. You need great taste, real fluency with AI tools, and the hunger to become someone who ships end-to-end.
This role has a defined growth path toward Founding Design Engineer level ownership. We're hiring your trajectory as much as your current skills. We care how good you are and how fast you're getting better, not how long it took you to get here. There's no years-of-experience requirement; your work is the requirement.
This is a fully remote position, based anywhere in the eligible states listed below.
Essential Functions
Theme and Site Design
• Design the themes that define what "premium" means on our platform. Our architecture makes themes pure design work. A theme is a component that plugs into onboarding, the editor, and publishing automatically.
• Own the craft heart of the platform: typography, spacing, hierarchy, restraint, and the details that make a site feel premium.
• Design and iterate on the visual systems that scale across many client sites while preserving individuality.
UX Across the Product
• Improve the experiences clients touch every day: the admin, the AI editor, onboarding flows, and the public-facing sites.
• Design for a multi-tenant platform where every improvement compounds across the client base.
• Partner with the platform team to ship design changes end-to-end, using AI tooling as your primary leverage.
Client Support as Design Research
• Handle escalated client tickets. Our AI triage layer catches the routine ones, and you'll work the ones that require judgment.
• Turn every ticket into a design fix. Every ticket is a UX flaw, a content gap, or a docs gap. Your job is to make whole categories of them disappear.
• Feed the pattern of what you learn from support directly back into the product roadmap.
AI-Native Product Development
• Use AI tools (Claude Code, Replit, Cursor, Figma AI, and others) as the daily workflow to design and build. This is not a novelty. It is how the work gets done here.
• Document AI-assisted work in accordance with ReminderMedia's AI Use Policy.
• Ship faster and further than traditional design roles allow, by combining exceptional taste with real fluency in AI-augmented development.
Growing Ownership
• Progress along a defined growth path toward end-to-end ownership of features and, over time, major pieces of the product.
• Take on progressively broader technical scope as your ability to ship independently matures.
What You'll Work With
React 18, TypeScript, Tailwind, and shadcn/ui on the front end; a multi-tenant Node/Express platform with PostgreSQL behind it; and AI tooling (Claude Code, Replit, Cursor) as the daily workflow. You do not need to know this stack today. The AI tools close most of the gap; your taste and momentum close the rest.
What This Role Is Not
• Not a Figma-only role. You will build what you design, with heavy AI leverage and support as you grow.
• Not a pure engineering role. Your design taste is the main reason you will be hired.
• Not a big-team specialist seat. You will wear several hats and like it.
• Not a support-desk job. But support is genuinely part of it, by design, because it is how the product gets better.
The Environment
• AI-first by conviction, not policy: the product is AI-native and so is the way we build it. Using AI to be dramatically more effective is expected, not tolerated.
• A stable, modern platform: TypeScript end-to-end, one multi-tenant codebase, strong test coverage, versioned and reversible edits. You will build on rails, not in a swamp.
• Real customers, real revenue, real stakes: premium clients whose sites are their business. Your work goes live and matters immediately.
• Small-team speed with an established company behind it. ReminderMedia has served real estate agents for years, with existing sales, support, and client relationships. This platform is the new flagship product line.
Required Qualifications
• Exceptional design taste demonstrated through a portfolio. Your work makes people feel something. You have strong opinions about typography, spacing, and restraint, and you can articulate why something is beautiful.
• Deep fluency in modern web fundamentals: HTML and CSS at an expert level, JavaScript at a comfortable working level.
• Genuine daily use of AI tools for design and development (Claude, Replit, Cursor, Figma AI, or equivalent). You should be able to describe your workflow specifically, with concrete examples of what these tools let you ship that you couldn't before.
• Portfolio of shipped design work required. Live sites strongly preferred over mockups. Submit links to work you have shipped, with a brief description of what you personally owned.
• A learning trajectory that surprises people. You may not ship production code end-to-end today, but you want