Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $23.00 Hourly
Join the Team at M Social Sunnyvale
At M Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart , M Social delivers a bold and vibrant hospitality experience.
About M Social Sunnyvale
As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role:
As our Bartender , you will be the face of the bar experience at Beast & Butterflies, crafting exceptional cocktails, serving premium beverages, and creating genuine connections with every guest. You will deliver outstanding hospitality while maintaining an energetic atmosphere that reflects the vibrant personality of M Social Sunnyvale.
This role is ideal for someone with a passion for mixology, exceptional guest service skills, and the ability to thrive in a fast-paced, social environment.
Your Impact – Beverage & Guest Experience
You will play a key role in creating memorable guest experiences by delivering exceptional beverage service, engaging with guests, and maintaining a welcoming, high-energy atmosphere. Your expertise, creativity, and professionalism will contribute to guest satisfaction, repeat business, and the overall success of the Food & Beverage operation.
What You'll Be Doing
Beverage Service
• Prepare and serve alcoholic and non-alcoholic beverages according to recipes and brand standards
• Create handcrafted cocktails while maintaining consistency, quality, and presentation
• Provide knowledgeable recommendations on cocktails, wine, beer, and spirits
• Accurately prepare guest checks and process payments using the POS system
• Monitor guest alcohol consumption and practice responsible alcohol service
Guest Experience
• Welcome guests with a warm, friendly, and engaging attitude
• Build rapport with guests while delivering attentive and personalized service
• Anticipate guest needs and respond promptly to requests
• Resolve guest concerns professionally and escalate issues when appropriate
• Create a lively, welcoming atmosphere that reflects the M Social brand
Bar Operations
• Prepare the bar for daily service, including stocking liquor, beer, wine, garnishes, glassware, and supplies
• Maintain cleanliness and organization of the bar, service stations, and storage areas
• Perform opening, closing, and side work duties according to established procedures
• Monitor inventory levels and communicate supply needs to management
• Assist with inventory counts and product rotation
Team Collaboration
• Work closely with Food & Beverage, Culinary, Banquet, and Management teams
• Support restaurant and banquet beverage service during high-volume periods
• Communicate effectively regarding guest requests, menu changes, and operational priorities
• Foster a collaborative and guest-focused work environment
Safety & Compliance
• Follow all food safety, sanitation, and health department regulations
• Verify guest identification and comply with California Responsible Beverage Service (RBS) requirements
• Handle cash and credit card transactions accurately and securely
• Follow company safety procedures and report maintenance or safety concerns
• Passion for hospitality and creating memorable guest experiences
• Outstanding communication and interpersonal skills
• Strong multitasking and organizational abilities
• Professional appearance and positive attitude
• Ability to thrive in a fast-paced, high-volume environment
• Flexibility to work evenings, weekends, holidays, and varying shifts
Technical / Role-Specific Requirements
• Minimum 1–2 years of bartending experience, preferably in a full-service restaurant, hotel, or upscale bar
• Strong knowledge of classic and contemporary cocktails, wine, beer, and spirits
• Experience using point-of-sale (POS) systems
• Food Handler Card required or ability to obtain upon hire
• Responsible Beverage Service (RBS) Certification required or ability to obtain as required by California law
• Ability to accurately handle cash and beverage transactions
Preferred Qualifications
• Previous hotel or lifestyle restaurant experience preferred
• Mixology training or cocktail certification is a plus
• Wine knowledge or WSET certification is beneficial
• Experience with craft cocktails and premium spirits preferred
• Bilingual abilities are a plus
Physical Requirements
• Ability to stand and walk for extended periods throughout the shift
• Frequently lift and carry up to 35 pounds
• Ability to bend, reach, stock shelves, and move quickly in a busy bar environment
• Comfortable working in a high-volume, guest-facing setting
Education
• High school diploma or equivalent preferred
• Equivalent combination of education and relevant experience will be considered