Hotel Name: Lakefront Anchorage
Location: Onsite – Anchorage, AK
Salary Range: Not Required by AK
Join the Team at Lakefront Anchorage
At Lakefront Anchorage , hospitality is inspired by nature, adventure, and a true sense of place. Every guest experience is shaped by the beauty of Alaska and the warmth of genuine, welcoming service.
About Lakefront Anchorage
Located on the shores of Lake Hood, Lakefront Anchorage offers a one-of-a-kind setting where guests can take in breathtaking views of floatplanes, mountains, and Alaska’s natural landscape.
As one of Anchorage’s most distinctive hotels, the property serves as a gateway for travelers seeking both adventure and comfort. With easy access to downtown Anchorage and nearby attractions, Lakefront Anchorage blends scenic surroundings with a relaxed, inviting atmosphere—creating an experience that is uniquely Alaskan.
As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role: Server
As our Server you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.
This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.
Your Impact
You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.
What You’ll Be Doing
Operations & Execution
• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment
Guest Experience
• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest
Team Collaboration
• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability
Compliance & Standards
• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence
• Check station before, during and after shift for proper set-up and cleanliness.
• Greet the guests in a friendly, courteous manner within 30 seconds of being seated and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• Present the check to guest promptly and collect payment
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Be knowledgeable about all Food & Beverage products served.
• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays
Technical / Role-Specific Requirements
Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Must have knowledge of the appropriate table settings, service-ware and menu items.
Requires lifting and carrying of objects weighing up to 50 pounds.
Prior hospitality experience preferred. Ability to obtain TIPS certification is required.
Guest attentiveness and a neat appearance
Exceptional customer service skills
Be professional in all interactions with guests and associates.
Education (Optional / Adjustable)
High school diploma or equivalent required