Position Title: Military & Family Readiness Technician / Front Desk Administrator Location: Military & Family Readiness Center (M&FRC), RAF Lakenheath, United Kingdom Work Schedule: Monday–Friday, 07:30–16:30 (excluding U.S. Federal and U.K. Bank Holidays) Key Responsibilities Virtual Customer Support Answer and route all incoming telephone calls during business hours. Respond to customer inquiries via phone, email, and online platforms within required timeframes. Provide accurate information, …