Customer Service Agent

Thrifty Car and Van Rental — Exeter, GB — inconnu

What our tracking knows about this posting

Published on 30 August 2026 · first appeared in our records on 31 August 2026.

Stable posting: first seen on 31 August 2026, with no abnormal reposting.

This posting shows no salary — 22% of open vente postings in GB do.

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Job Title: Customer Service Agent Location: Exeter Head Office - Full Time Hours: 40 hours Monday-Friday + Saturday shift rota Benefits: • 22 days holiday, increasing to 27 plus bank holidays • Free onsite parking • Free onsite gym • Company pension scheme • Employee discount scheme • Funded Summer and Christmas events • Cycle to Work Scheme • Discounted car hire rates The Role: You will be a valued member of a team, providing support through a variety of communications, accurate recording of data and various tasks that impact on our services, taking inbound and outbound calls from our branches and customers. You will be creating an exceptional experience for customers, whilst building trusting relationships and handling queries with confidence to provide all National Account customers with a dedicated vehicle hire reservation service. No prior experience is necessary, full training will be given. This is an office-based role. The candidate will be required to work 40 hours per week as well as Saturdays on a rota basis. Responsibilities: • To provide outstanding customer service and exhibit excellent communications skills when interacting with clients • Regularly monitor personal and team inboxes and respond to emails • Ensure all customer complaints are resolved to the customers satisfaction • To process data accurately using a variety of inhouse systems • Answer calls and promptly resolve any requests or queries The Candidate: • Happy to work independently, as well as in a part of the team • Excellent communication skills • Strong organisational skills and attention to detail • Ability to multitask • IT literate • About Us: Thrifty is the largest privately-owned leasing company in the UK, with 81 locations nationwide. Our Head Office is the central hub of our operations, and we are searching for an exceptional administrator to join our team. • As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our peopleremainat the heart of everything we do. • Shape the future with us APPLY NOW and join our team! LNKD1_UKTJ Please mention the word **BOLSTER** and tag RMjAwMTo0MWQwOjM2Nzo0ZjU6OjE= when applying to show you read the job post completely (#RMjAwMTo0MWQwOjM2Nzo0ZjU6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.