The Bureau of Equitable Health System is the healthcare systems bureau of Department of Health & Mental Hygiene. Our mission is to apply policy, evidence, and practical expertise to improve equity in health care delivery at the individual, organizational, and systems levels. We do this by engaging primary care providers and other healthcare organizations to implement evidence-based strategies; leveraging information to support planning and technical assistance for providers and payers; advancing policy to close the racial equity gap for priority health outcomes; and surfacing opportunities where health care can influence and connect consumers to social support and addressing the whole person, beyond physical ailments. Duties will include but not be limited to: Applied Research, Analysis, and Evaluation: • Perform applied research and analytic activities related to primary care delivery, population health, and health equity initiatives. • Develop evaluation plans, research questions, and performance measures to assess implementation processes and outcomes. • Review, analyze, and interpret quantitative and qualitative data; evaluate findings; and formulate evidence-informed recommendations. • Maintain records and prepare written reports, summaries, and presentations to communicate findings to leadership, funders, and stakeholders. Project Coordination and Implementation Support: • Plan and coordinate assigned practice transformation and technical assistance projects with medical practices, community health centers, hospitals, and community-based organizations. • Develop and maintain project workplans, timelines, and documentation; monitor progress; and identify implementation issues and risks. • Coordinate project activities with internal program staff and external partners to ensure timely completion of deliverables and alignment with related initiatives. • Assist in coordinating research and evaluation efforts across BEHS programs and other DOHMH units. Practice Transformation and Technical Assistance: • Manage a small portfolio of Patient-Centered Medical Home (PCMH) and related practice transformation initiatives. • Provide consultative and technical assistance support to participating practices related to care delivery redesign, care coordination workflows, and population health interventions. • Contribute to the development and refinement of practice transformation curricula, tools, and guidance materials. Supervision, Training, and Knowledge Sharing: • Provide technical guidance and mentoring to facilitators and project staff engaged in research, evaluation, and practice transformation activities. • Supervise staff in matrixed project assignments, as directed. • Develop and deliver trainings, presentations, and infor • Develop and deliver trainings, presentations, and informational sessions for internal and external audiences. • Communicate technical information clearly and effectively in both written and verbal formats. Vendor and Stakeholder Coordination: • Assist in the coordination of contracts and deliverables with external vendors supporting research, evaluation, or implementation activities. • Monitor vendor deliverables and support review of invoices and documentation. • Liaise with internal and external stakeholders to support coordinated implementation efforts. Additional Duties: • Assist with the preparation of grant and funding application materials, including project descriptions and evaluation components. • Perform related duties as assigned. PREFERRED SKILLS: A minimum of three (3) years of experience performing applied research, evaluation, quality improvement, or practice transformation work in healthcare or public health settings. Demonstrated experience in planning, coordinating, and evaluating projects involving healthcare providers or community-based organizations. Strong analytic, writing, and presentation skills. Ability to exercise independent judgment while working collaboratively in a matrixed environment. Knowledge of: Primary care delivery systems and healthcare operations Electronic Health Records (EHRs) and health IT platforms Population health management and quality improvement Social Determinants of Health Why you should work for us: - Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/) - Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. - Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. - Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, enviro