1. Create, track and maintain comprehensive reports; analyze and prepare reports for Operations' employees; perform data research. 2. Work in collaboration with the Property Development Staff in the delivery of services citywide; prepare statistical and descriptive reports, correspondence and administrative reports. 3. Coordinate with residents to schedule all required repair work and follow up as needed. 4. Assist with requesting and responding with prescribed guidelines; coordinate the completion of repairs and ensure the completed work orders to the development for close out. 5. Assist with the scheduling of multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair. 6. Organize and plan meetings to include: prepare meeting agendas and scheduling. 7. Create and maintain office files. 8. Work with all levels of Authority personnel to resolve issues related assigned Neighborhood Administrator portfolio. 9. Perform related duties. 10. May require going in the field to assist the Neighborhood Administrator on special assignments. Additional Information 1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE. 2. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Secretary/Clerical to apply. 3. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable). NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS). NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below: https://bit.ly/55aProgram Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.