We are looking for an experienced BMC Consultant with strong expertise in BMC Remedy/Helix ITSM to support and enhance IT service management solutions in a banking environment. Key Responsibilities Configure, customize, and support BMC Remedy/Helix ITSM . Work on Incident, Problem, Change, Service Request, and Asset Management modules. Develop workflows, forms, filters, escalations, notifications, and approvals. Integrate BMC with other enterprise applications using REST/SOAP APIs . Troubleshoo…