Overview
The Western Cape Department of Infrastructure delivers human settlements according to the provisions of the National Housing Code, with a strategy geared towards its unique vision of the province. In order to turn its vision into reality, the Department has a practical mission geared around a set of core values.
In order to make sure that it delivers according to its mandate, the Department has an organisational structure consisting of a Ministry, Office of the Head of Department, three Chief Directorates and 14 Directorates, each with a defined set of responsibilities. The Department delivers services to the public through 16 housing programmes, and an overview of each programme, along with the qualification criteria for beneficiaries, is provided. In addition, the Department is also responsible for overseeing the Rental Housing Tribunal, which provides free advice on rental issues to landlords and tenants.