Job Description Provide efficient, friendly and professional service to all guests. Deliver warm, attentive, and personalised guest service, anticipating guest needs and building genuine rapport. Prepare and present a full range of espresso-based and specialty coffee beverages to a consistently high, luxury five-star standard. Maintain in-depth product knowledge of coffee origins, roast profiles, brewing methods, and menu offerings to confidently guide guest choices. Take initiative to ensure t…