Assistant Program Manager at Dominion House
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Responsibilities of the Assistant Program Manager is to provide assistance in the operation of the stabilization group home which services adults who have a psychiatric diagnosis in Schenectady, NY. The goal is to collaborate with the residents to stabilize while also providing rehabilitative services so they can transition to the next level of independence. This position provides leadership and mentoring to staff as they provide person-centered services and complete the accompanying documentation. Specific duties included:
• Assist the Program Manager in providing oversight of the daily operation of the program, residents services, and staff supervision.
• Oversee the resident service delivery to ensure it is person-centered and meets all requirements. Assist staff and oversee the documentation for these services are completed in an accurate and timely manner by providing training, mentoring, and supervision to staff.
• Provide client centered services. Train, mentor, and provide support to staff as they provide services including supportive counseling to assist in stabilizing; crisis prevention skills and coping skills; verbal crisis intervention; medication supervision; teaching of daily living skills; and recreational activities.
• On-call on a rotating basis for staff support.
• Promote a culture of inclusion and belonging.
• Provide transportation to clients using the agency’s vehicles.
Skills/Qualifications for the Assistant Program Manager include:
• BA/BS in human services and 1-year experience in human services, associate degree in human services with 3 years’ experience, or a combination of equivalent experience and education.
• Experience specifically working with the mentally ill population, medication supervision, and residential experience required.
• Supervisor experience preferred.
• Valid and insurable driver's license. Agency vehicles are available for transporting clients. Must have a personal vehicle to use for business purposes when not transporting clients.
• Experience or education in crisis intervention and prevention preferred.
• Both the ability to work independently and as a team member.
• Excellent communication skills both verbal and written.
• The ability to be organized and have strong time management skills.