Job Summary:
The Head of Cybersecurity Services, based in Algosystems in Athens Greece, will lead and develop Algosystems’ Cybersecurity Services, ensuring secure, high-quality, and reliable delivery to enterprise customers while building scalable and profitable Managed Security Services.
What You Will Do:
The role combines technology leadership, service management, customer engagement, and people development.
Job Responsibilities
• Lead the delivery and continuous improvement of Cybersecurity Services, ensuring service quality, SLA performance and customer satisfaction.
• Develop and evolve the Cybersecurity Managed Services portfolio, introducing new services based on customer needs, market trends and emerging technologies.
• Drive operational excellence through standardization, automation, effective governance and measurable service performance.
• Act as a senior technology and service partner for customers, collaborating with Sales and Presales on major opportunities, proposals and solution development.
• Manage strategic vendor and partner relationships, supporting technology capabilities and business growth.
• Own the domain’s performance, including capacity, utilization, cost efficiency, budgeting, growth and profitability.
• Build, coach and develop high-performing teams through structured skills development, certifications, career paths and succession planning.
• Collaborate across technology, delivery and commercial teams to deliver integrated solutions and services and identify opportunities for business growth.
Qualifications and Work Experience
• 10+ years of experience in Cybersecurity, including experience in technical leadership and people management.
• Broad understanding of Preventive, Defensive and Offensive Security Services, including areas such as SOC/MDR, Incident Response & Forensics, Threat Intelligence, Vulnerability Management, Penetration Testing & Red Teaming, Security Engineering, Security Solutions, and Governance, Risk & Compliance (GRC) services.
• Strong understanding of enterprise cybersecurity technologies and modern security architectures across on-premises, cloud and hybrid environments.
• Experience in Managed Security Services and supporting large and complex enterprise customers.
• Demonstrated experience in coaching, training and developing technical professionals.
• Strong customer orientation combined with commercial and financial awareness.
• Experience in developing and launching new cybersecurity services or capabilities will be considered a strong advantage.
• University degree in a relevant technology discipline; professional certifications are desirable.
• Excellent command of English, written and spoken.