What our tracking knows about this posting
Published on 13 October 2026 · first appeared in our records on 14 October 2026.
Stable posting: first seen on 14 October 2026, with no abnormal reposting.
This posting shows no salary, while 34% of open postings in the same sector in this country (United Kingdom) do.
REQUIREMENTS
An understanding of complaint regulations such as DISP, and complaints management along with the wider regulatory environment
Self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment
Proven ability to lead by example, with a positive attitude
Excellent communication and interpersonal skills
Good analytical and problem-solving skills
Proven delivery of excellent customer experience and advocacy
Strong customer focus and a good telephone manner
Ability to lead teams and drive performance standards
Good leadership skills and the ability to motivate and develop staff
A desire to help others work towards targets and develop their skills
Ability to set, meet and exceed targets
Ability to manage change
Basic Qualifications