What our tracking knows about this posting
Published on 4 October 2026 · first appeared in our records on 13 October 2026.
Stable posting: first seen on 13 October 2026, with no abnormal reposting.
This posting shows no salary, while 9% of open postings in the same sector in this country (Canada) do.
About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst, You Will… Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed Complete Quality Assurance and coaching session…