Business Planning, Performance Management & Portfolio Management:
• Business Planning and reporting for Private Banking including annual budgeting, forecast, actuals tracking, cost allocations, HC management etc.
• Analyze Monthly financials including Segment level, Product and Customer level reporting and ensure any gaps and opportunities and discussed and addressed with Finance team
• Ensure portfolio is correctly mapped to each RMs, manage all remapping, upgrades /downgrades, and allocations during RM change/resignations.
• Track all KPIs for Segment and teams RM, UM, IS, CSMsin line with their MBOs & scorecards
• Implement a robust scorecard, incentive plan and sales governance for all roles in line with Segment’s vision, including on-going monitoring and execution.
• Defining FY Targets in accordance to Business plan and set goals, rollout to Frontlines
• Quarterly Target adjustments on account of re-tagging/compliance closures/upgrades
• Revenues Forecast and identify the gaps for planning and implementation
• Ensure timely and accurate Payouts to Frontlines, including retrocession adjustments
• Enhance Performance Dashboard to include all parameters for a complete Performance update for review and tracking.
• Publishing Performance Dashboard on a monthly basis across allprofiles and accurately.
• Solving RM queries and Liaoning with Finance to close all raised queries.
• Creating simulation scenarios as per business KPIs for evaluation and implementation
External Asset Manager Desk & Intermediary Governance:
• Manager governance of EAM desk and Intermediary Desk within Private Banking –SOPs, framework, Agreements, tracking, retrocessions, regulation and governance including termination and quarterly performance reviews
• Manage process of referral, agreements, revenue tracking and retrocession payouts
• Have effective Governance forum for EAMs and Intermediaries as agreed with Wealth Governance team, ensure all contracts and data in system is accurate, ensure RCSA as necessary and payment process.
• Interact closely with RMs, BIU, Finance, IT and Ops , CPD, CX, Governance teams for relevant processes and keep an eye for automation
• Maintain cross functional relationship with Segment and Product teams, other stakeholders i.e. Risk, Credit, Compliance as needed
• Operate within demarcated business areas adhering to the policies and guidelines set
• Ensure all SOPs related to the function are in place and updated time to time as required
• Maintenance of all records / approvals in place, put controls to ensure effectiveness
• Ensure compliance of policies and procedures within the bank
Knowledge, Skills and Experience
• A strong candidate with outstanding knowledge of systems including Macros, SQL , BI
• A proactive and energetic personality with the ability and desire to multi-task
• Post Graduate with a minimum of 12+ years experience with one or more main stream banks.
• Excellent communication, negotiation and analytical skills and identify areas of improvement
• Strong understanding of P&L, along with client life cycle management
• Must be a strong collaborator, team player, and individual contributor
Originally posted on Himalayas