Customer Success Manager

hireful, Sunderland, United Kingdom

What our tracking knows about this posting

Published on 25 September 2026 · first appeared in our records on 1 October 2026.

Stable posting: first seen on 1 October 2026, with no abnormal reposting.

Advertised salary: 32000 to 32000 EUR.

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The Customer Success Manager is responsible for driving customer value realisation, retention and expansion within Celerity’s growth segment customer base. You will own the customer lifecycle from onboarding through to advocacy, building and maintaining strong relationships that secure renewals, generate expansion opportunity and make a positive impact on Net Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Management, M…

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