Sales Manager
Greenwich, NY | Fully Onsite
Greenwich Ford is seeking a results-driven Used Car Sales Manager to leader the dealership's pre-owned vehicle sales operaton while coaching and developing a high-performing sales team. The ideal candidate has a demonstrated success increasing used-vehicle sales, structuring profitable and customer-focused deals, managing inventory, and maintaining high standards for customer satisfaction and operational execution.
This position is well suited for a hands-on leader who thrives in a fast-paced dealership environment, holds the team accountable, and knows how to turn sales goals into consistent results.
What You’ll Do
• Lead, coach, motivate, and develop the dealership’s sales team.
• Conduct daily sales meetings, individual coaching sessions, and performance discussions.
• Establish clear performance expectations and hold the team accountable for results.
• Oversee the complete sales process, from initial customer contact through vehicle delivery.
• Review and structure profitable, customer-focused deals.
• Monitor CRM activity, lead response, appointment-setting, follow-up, and closing performance.
• Partner with dealership leadership to achieve monthly sales volume, gross profit, and customer satisfaction goals.
• Oversee inventory presentation, merchandising, and vehicle-aging strategies.
• Recruit, onboard, train, and retain high-performing sales professionals.
• Ensure compliance with dealership policies and applicable federal and New York automotive sales requirements.
What We’re Looking For
• At least five years of automotive retail management experience.
• Demonstrated success as an automotive Sales Manager.
• Ford dealership experience preferred.
• Proven ability to lead a sales team and improve individual and department performance.
• Strong knowledge of deal structure, lender relationships, dealership operations, and regulatory compliance.
• Experience with CDK or a comparable dealership management system.
• Strong communication, leadership, organizational, and problem-solving skills.
• Valid driver’s license and a driving record that meets the dealership’s insurance and vehicle-use requirements.
• Availability to work a dealership schedule, including evenings and weekends as required.