Healthcare Appointment & Scheduling Coordinator (Work From Home)
Company: Expivia Marketing
Location: Work From Home (Initial Training at Expivia’s Main Office – Erie, PA)
Employment Type: Full-Time
Pay: $14.00 - $16.00 per hour (based on experience)
Why You'll Love This Role
Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company.
This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment.
What You'll Do
• Answer inbound calls from individuals seeking assistance with scheduling and coordination
• Schedule, update, and manage appointments using multiple software systems
• Assist with patient scheduling and service coordination activities
• Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently
• Communicate professionally and compassionately with callers
• Verify and document important information accurately
• Maintain accurate records and detailed notes
• Protect sensitive information and maintain confidentiality
• Ensure schedules remain organized and up to date
• Deliver a positive customer experience on every interaction
What We're Looking For
Required Qualifications:
• High school diploma or GED
• Ability to pass a criminal background check and drug screening
• Reliable high-speed internet connection for remote work
• Strong computer skills and the ability to navigate multiple systems simultaneously
• Excellent attendance and punctuality
Preferred Experience:
• Customer service or call center experience
• Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience
• Experience in care coordination or service coordination is a plus
The Ideal Candidate
We're looking for individuals who are:
• Compassionate and genuinely enjoy helping others
• Calm under pressure and able to problem-solve effectively
• Organized, detail-oriented, and accurate
• Comfortable speaking on the phone throughout the day
• Able to multitask while maintaining quality and efficiency
• Dependable, professional, and self-motivated
• Team-oriented with a positive attitude
• Adaptable and eager to learn new systems and processes
Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service.
Training & Work From Home
• Paid in-person training conducted at Expivia Marketing's main office in Erie, PA
• Permanent work-from-home position after successful completion of training
• All equipment provided by Expivia Marketing
Compensation & Growth
• Starting pay of $13.00 - $15.00 per hour, based on experience
• Opportunities for advancement as Expivia continues to grow
• Expivia Marketing promotes from within whenever possible
• Career paths available in leadership, operations, recruiting, and client services
Why Work With Expivia?
At Expivia, you're more than just an employee — you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home.
If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you.
Salary: $14-16 Originally posted on Himalayas