Service Delivery Manager - Umhlanga

First Technology Group, Durban, South Africa, Permanent

What our tracking knows about this posting

Published on 17 September 2026 · first appeared in our records on 26 September 2026.

Stable posting: first seen on 26 September 2026, with no abnormal reposting.

This posting shows no salary, while 13% of open postings in the same sector in this country (South Africa) do.

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Service Delivery Manager Integr8 Facial Access Control Key Responsibilities Manage service delivery for assigned customers. Act as the main point of contact for customer service matters. Monitor facial recognition, biometric and access-control systems. Ensure services meet agreed SLAs and customer requirements. Manage incidents, escalations and service issues through to resolution. Coordinate engineers, vendors and internal teams during critical incidents. Prepare and present customer service r…

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