Join the Team at The McCormick Scottsdale
At The McCormick Scottsdale , hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.
About The McCormick Scottsdale
Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.
Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.
As part of Millennium Hotels & Resorts , a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.
At Millennium, we are guided by our core values:
• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.
• Greet guests in a friendly, professional manner and provide exceptional customer service throughout their stay.
• Perform guest check-ins and check-outs efficiently while verifying reservations, identification, and payment methods.
• Answer phone calls, emails, and guest inquiries regarding hotel services, amenities, rates, and local attractions.
• Process room reservations, modifications, cancellations, and special requests accurately in the property management system.
• Handle guest complaints and service issues promptly, escalating concerns when necessary to ensure guest satisfaction.
• Maintain accurate guest records, billing information, and daily financial transactions.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest rooms and services meet hotel standards.
• Monitor room availability and assist with upselling room types, packages, and hotel services when appropriate.
• Balance cash drawers, prepare reports, and follow hotel policies regarding security and guest confidentiality.
• Support overall hotel operations by assisting guests with directions, transportation arrangements, and other hospitality needs.
• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays
Education
• High school diploma or equivalent required