We’re looking for a highly proactive Operations professional who can become a true right hand to leadership .
This role is for someone who understands how a business operates, keeps priorities and projects moving, solves problems proactively, and creates structure where needed. You’ll work closely with leadership to coordinate workflows, manage follow-ups and deadlines, improve internal processes, and make sure important tasks don’t fall through the cracks.
This is not a traditional Virtual Assistant role . We’re looking for someone who takes ownership, thinks ahead, and can turn high-level or sometimes unclear requests into organized next steps and execution.
Key Responsibilities:
• Coordinate day-to-day operations, projects, priorities, and deadlines.
• Work closely with founders and executives to keep key initiatives moving.
• Track action items, follow-ups, deliverables, and outstanding decisions.
• Build, document, and improve workflows, processes, and SOPs.
• Identify operational bottlenecks and implement practical solutions.
• Maintain CRMs, project management tools, databases, and internal documentation.
• Coordinate with team members, clients, vendors, and other stakeholders.
• Support executive priorities, meetings, research, calendar, and communications when needed.
• Use AI and automation tools to improve productivity and reduce repetitive work.
• Research problems independently and bring possible solutions.
• Support other areas of the business as needed, including client operations, marketing operations, finance/admin, and internal projects.
• Experience in Business Operations, Executive Operations, Project Coordination, Process Improvement , or a similar role.
• Strong ownership mentality with the ability to work independently and proactively.
• Experience working directly with founders, CEOs, executives, or senior leadership is highly valued.
• Excellent organization, prioritization, and follow-through.
• Experience building or improving workflows, SOPs, and internal processes.
• Comfortable managing multiple projects and changing priorities.
• Tech-savvy and able to learn new tools quickly.
• Experience using AI tools such as ChatGPT, Claude, Gemini, or similar in day-to-day work.
• Experience with Zapier, Make, n8n, AI agents, or other automation tools is a strong plus.
• Familiarity with Notion, ClickUp, Monday.com, Asana, Airtable, HubSpot, or similar platforms .
• Professional written and spoken English (C1/C2) .
• Experience working remotely with U.S.-based teams is a plus.