Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.
Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.
Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.
Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.
The Manager, Commercial Asset Management & Operations is responsible for the end-to-end management of commercial materials and field assets across U.S. brands. This role oversees print production, inventory planning, warehousing, fulfillment, distribution, and compliant disposition of promotional and educational materials.
The Manager also provides project management and operational support across Commercial Operations, including field enablement, PRC coordination support, regional events, speaker programs, and business systems. The role coordinates timelines, deliverables, dependencies, risks, testing, training, and cross-functional activities for key initiatives and serves as a central operational partner for Commercial operations team.
Key Responsibilities
Commercial Asset Management
• Oversee the lifecycle of print and physical commercial assets, from approved content and production planning through distribution, replenishment, retirement, and compliant destruction.
• Maintain visibility into active, expiring, obsolete, and discontinued materials to support timely business decisions.
• Coordinate asset updates associated with launches, new indications, labeling changes, brand revisions, and other business requirements.
• Partner cross-functionally to ensure approved materials are available when needed and establish consistent asset management processes, documentation, trackers, and governance.
• Support the operational coordination of approved modular and reusable content within Veeva PromoMats, as applicable.
Print Production
• Manage end-to-end production of promotional, educational, training, and field-facing materials.
• Coordinate specifications, quantities, schedules, proofs, approvals, and delivery timelines with internal stakeholders, agencies, and print vendors.
• Review printer proofs and confirm required approvals before materials proceed to production.
• Proactively address quality, cost, supply, or scheduling issues and identify opportunities to improve turnaround time, efficiency, and waste reduction.
• Support production planning for product launches, label updates, campaigns, field meetings, and other critical commercial milestones.
Warehousing, Inventory & Fulfillment
• Oversee third-party warehousing, inventory management, fulfillment, distribution, rework, and compliant destruction of commercial materials and educational assets.
• Manage field ordering and direct-to-representative fulfillment programs, including platform administration and operational support.
• Monitor inventory, utilization, fulfillment activity, and stock levels to support timely replenishment and minimize backorders, excess inventory, and waste.
• Coordinate material rework, relabeling, kit revisions, and replacement of outdated components, as needed.
• Manage scheduled shipments and collaborate with brand teams and suppliers on the planning, sourcing, assembly, inventory, and distribution of field and patient-support kits.
• Coordinate print production, assembly, inventory, replenishment, and fulfillment of patient starter kits and other patient-support resources, including distribution to designated specialty pharmacy partners.
Commercial Operations Project Management
• Lead and coordinate cross-functional Commercial Operations projects from initiation through implementation and closeout.
• Develop project plans that define scope, deliverables, milestones, owners, dependencies, risks, and decision points.
• Facilitate project meetings, prepare agendas, document decisions, maintain action logs, and communicate status to stakeholders.
• Coordinate activities across Commercial Operations and partner functions, agencies, and vendors.
• Identify risks, barriers, and resource constraints and facilitate timely escalation and resolution.
• Support launch readiness and other high-priority initiatives by coordinating operational deliverables and tracking execution.
• Develop repeatable project management tools, templates, dashboards, and governance processes, and lead practical process improvements.
Vendor Management
• Serve as the primary operational contact for print, warehousing, fulfillment, logistics, and related third-party vendors.
• Establish operating expectations, timelines, service levels, and escalation processes, and monitor vendor quality, delivery, performance, and issue resolution.
• Partner with Procurement and Finance on vendor selection, contracting, purchase orders, invoice reconciliation, budget tracking, and financial planning.
• Identify opportunities to improve vendor performance, operational efficiency, and cost effectiveness.
PRC Coordination
• Manage OPDP submission execution across the brand portfolio, ensuring alignment and timely completion
• Lead PRC agenda planning and facilitation to optimize review efficiency and stakeholder engagement
• Serve as the primary liaison for Veeva PromoMats IT requests, driving resolution and process improvements
• Ensure continuity by providing backup support for PRC Process Lead team responsibilities
Field Support & Communication
• Serve as a primary point of contact for field inquiries related to materials, ordering, inventory, shipments, and fulfillment.
• Provide timely communication regarding