Job Purpose
The Accounts Clerk Receivables is responsible for tracking outstanding invoices for the company and ensuring credit given to customers is monitored and controlled effectively.
Duties and Responsibilities
• Contact debtors via email, letters, and phone for invoice payments.
• Maintain updated information on debtors.
• Record all communications for potential legal proceedings.
• Resolve client queries by coordinating with other departments and accessing necessary documentation.
• Create tickets for terminated customers.
• Inform the Finance Manager of accounts needing collection or legal action.
• Report outstanding issues and potential debtor problems to management.
• Liaise with liquidators for bad debt write-offs.
• Perform other assigned job-related duties.
Competencies
• Understanding of the full Accounts Receivable process
• Strong written and verbal communication skills
• Relationship-building skills with stakeholders, including Management
• Excellent organizational and time management abilities
• Ability to prioritize and multitask
• High accuracy and attention to detail
• Tenacity in handling difficult conversations
• Willingness to escalate debt issues
Requirements
Qualifications and Experience required
• At least five (5) CXC passes
• At least one (1) year experience in a Accounts Clerk Receivables role
• Proficient in basic computer operations, with demonstrated familiarity in using Google Sheets or Microsoft Excel
• Certification in Credit Management will be an asset
• Certificate in Negotiations will be an asset