Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing) Location: Remote (Global) Engagement: Ongoing | weekly Workshops + Advisory Company: MaxAccelerate Technology Group / Kompetenza Innovation Overview We are building one of the most forward-thinking AI-powered Salesforce practices in the market. Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models , powered by Agentforce, automation, and intelligent workflows. To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders. This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions. The Role You will act as a hands-on expert and trainer , delivering structured workshops and real-world guidance to enable our teams to: • Design and build Agentforce-powered AI agents • Translate business requirements into AI-driven use cases • Implement end-to-end intelligent workflows across Salesforce • Shift from traditional development to AI-first solution architecture You will play a key role in upskilling our entire Salesforce capability . Key Responsibilities • Deliver monthly hands-on workshops for Salesforce developers and architects • Train teams on Agentforce architecture, capabilities, and best practices • Support the design and build of real-world AI use cases , including: • AI SDR (Sales Development Representative) agents • Customer Service / Support agents • Onboarding and operations agents • • Guide teams on prompt design, orchestration, and agent workflows • Provide advisory on scaling AI solutions across enterprise environments • Review and improve existing implementations and use cases • Help define internal frameworks, accelerators, and best practices Required Experience • Proven experience working with Agentforce (Salesforce AI Agents) • Demonstrated experience building multiple AI agents end-to-end • Strong background as a Salesforce Consultant / Architect • Hands-on delivery of AI use cases such as: • Sales automation / SDR agents • Customer service automation • Workflow automation using AI • • Deep understanding of: • Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) • AI-driven workflows and automation • Prompt engineering and agent orchestration • • Ability to train, mentor, and communicate complex concepts clearly What We’re Looking For • Someone who is genuinely AI-first in their thinking • A practitioner — not just theory, but real-world delivery experience • Strong communicator who can lead workshops and influence senior teams • Passion for building scalable, intelligent solutions • Ability to work in a fast-moving, high-growth environment Why This Role • Work with a global AI and Salesforce innovation team • Be part of building next-generation AI products and services • Influence how AI is delivered across multiple industries and markets • Long-term opportunity with consistent engagement and impact • Direct involvement in cutting-edge Agentforce implementations Engagement Model • Ongoing contract / advisory role/Perm • Monthly workshop delivery (core requirement) • Additional involvement in solution design and strategic initiatives