Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.
We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.
A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants
Infosys Consulting is seeking an experienced Organization Change Manager (OCM) to lead and deliver change management initiatives across large, complex transformation programs. The role is critical in ensuring successful adoption of business, technology, and operating model changes by embedding change strategies that drive sustained outcomes for our clients.
As a key member of the consulting team, the Organization Change Manager will partner closely with business leaders, program sponsors, delivery teams, and stakeholders to manage the people side of change—ensuring transitions are well planned, communicated, and effectively adopted.
Key Responsibilities
Change Strategy & Execution
• Design and deliver end‑to‑end change management strategies aligned with program objectives and client outcomes.
• Conduct change impact assessments , readiness assessments, and stakeholder analyses.
• Develop and execute change plans covering communications, engagement, training, and adoption .
• Support transformation initiatives including technology implementations, operating model changes, and business process transformations .
Stakeholder & Leadership Engagement
• Act as a trusted advisor to senior leaders, program sponsors, and executives .
• Engage with cross‑functional stakeholders to build alignment and commitment to change.
• Coach leaders and managers on change leadership and people impact management.
Communications & Training
• Create targeted communication strategies and artefacts to support awareness and buy‑in.
• Partner with learning teams to design and deliver training and capability uplift programs .
• Ensure consistent messaging across all levels of the organisation
Adoption, Measurement & Reinforcement
• Define and track change adoption metrics and success measures .
• Identify resistance risks and implement mitigation strategies.
• Embed reinforcement mechanisms to ensure sustainable change post‑implementation.
Consulting Contribution
• Contribute to business development , proposals, and client presentations as required.
• Support the growth of Infosys Consulting’s Change and Transformation capability through knowledge sharing and thought leadership.
• Collaborate with multi‑disciplinary consulting teams across strategy, technology, and delivery.
Skills & Experience Required
Essential
• 7+ years of experience in Organisational Change Management , preferably within a consulting environment .
• Proven experience delivering change on large‑scale transformation programs .
• Strong understanding of structured change methodologies (Prosci / ADKAR, Kotter, or equivalent).
• Excellent stakeholder management and communication skills, including engagement with senior executives .
• Ability to work across complex, matrixed organisations and fast‑paced environments.
• Strong presentation, facilitation, and influencing skills.
Desirable
• Experience with technology‑enabled transformations (ERP, CRM, Salesforce, Workday, SAP, Digital platforms).
• Change experience across industries such as Banking, Energy, Utilities, Government, or Resources .
• Prosci or equivalent Change Management certification .
• Experience working in Agile or hybrid delivery environments .
Qualifications
• Bachelor’s degree in Business, Human Resources, Psychology, Communications, or a related field.
• Post‑graduate qualifications or change certifications are an advantage.